Support Contact details

Hours of operation for Technical Support are Monday through Friday, 9:00 AM until 5:30 PM, covering the different time zones. If you are working out of hours and require assistance, please feel free to call one of the other support centres. Our Quick Reference Chart will help you find the nearest open office.

 

Alternatively, please click here to contact the support team directly.

 

USA

EUROPE 

Dallas Office (GMT-06:00)
Tel: +1 (214) 953-1488
Fax: +1 (201) 221-7518
Email: support@dillistone.com

 

New Jersey Office (GMT-05:00)
Tel: +1 (201) 653-0013
Fax: +1 (201) 221-7518
Email: support@dillistone.com

London Office (GMT)
Tel: +44 (0)20 7749 6101
Fax: +44 (0)20 7729 6108
Email: support@dillistone.com 

 

Frankfurt Office (GMT+01:00)
Tel: +49 (0)69 27 40 15 - 807 / - 808
Fax: +49 (0)69 27 40 15 - 111
Email: support@dillistone.com

 

ASIA/PACIFIC 

 
Sydney Office (GMT+10:00)
Tel: +61 (0) 2 9455 0400
 Fax: +61 (0) 2 8212 5818
Email: support@dillistone.com 
 

 

For every call, you will be provided with an issue number which you should retain for future reference. You may well also be asked for the version number of the FIileFinder software you are using. This can be obtained by selecting “About” from the Help menu.